Welcome to the Peak City Vet Client Portal
Whether you’re a longtime client or scheduling your very first visit, we can’t wait to meet you and your pet. Here’s everything you need to prepare for your visit, manage your pet’s care online, and take care of prescriptions with confidence.
New Patients: First Steps
We love meeting new pets and their people, and we’re eager to welcome you to the Peak City Vet family! To help you feel right at home, here are a few tips for making your first visit as smooth as possible:
- Get to know us and our mission
- Take a look around with our virtual tour
- Complete our new client form
- Bring the form with you to your appointment
- Check out Cherry, a convenient way to manage your pet’s care costs
Know Before You Go
We value your time and want to make your pet’s appointment as productive and efficient as possible. Plan to arrive 5–10 minutes early so we can help you and your pet settle in and ask any follow-up questions about their health history before the veterinarian arrives.
To help keep every visit as safe and stress-free as possible, please keep dogs on a leash and under your control while in the hospital. Cats should arrive in a secure carrier or on a leash.
Existing Clients: Online Portal
When your pet’s health information is easily accessible, it’s easier to understand, manage, and make informed decisions about their care. Our online client portal connects you to your pet’s health history and our team so you can:
- View and share your pet’s records
- Request appointments
- Request refills
- Chat with us or send a message
- Share pictures or videos of your pet
Our Pharmacy
Having the right support makes it easier to care for your pet’s health. From monthly parasite prevention to short or long-term medications and therapeutic diets, our in-hospital and online pharmacies deliver trusted products in a timely manner, all backed by the team that knows your pet best.
In-Hospital Pharmacy
Best for immediate needs, same-day prescriptions*, and convenient local pickup.
- Take medications home after your pet’s appointment
- Choose from a selection of prescription diets
- Receive personalized guidance from our knowledgeable team
*To ensure availability, we request a 48-hour notice for all prescription refills.
Online Pharmacy
Best for non-urgent needs and special items. Offers flexible options and convenience.
- Ships directly to your door
- Schedule automatic shipments and never miss a dose
- Shop prescription diets and trusted medications and products
- Order securely anytime, 24/7
Why We Don’t Endorse Third-Party Online Pharmacies
Your pet’s safety is our highest priority. While many online pharmacies are available, not all are authorized by veterinary manufacturers. Because we can’t verify where medications come from or how third-party pharmacies store and handle them before they arrive at your door, we recommend using only our trusted partners.
If you’d prefer to use a pharmacy of your choice, we are happy to provide a written prescription. Please allow up to 48 hours for our team to review your pet’s medical record and prepare it.
Choosing another pharmacy? Ask these questions.
- Is a prescription required? Medication purchases should always require proof of prescription and state: “Caution: Federal law restricts this drug to use by or on the order of a licensed veterinarian.”
- Does it look right? If the packaging, labeling, or medication looks unusual, verify it with the manufacturer before giving it to your pet.
- Is this an authorized veterinary pharmacy? Authorized pharmacies help ensure medications are authentic and sourced directly from the manufacturer.
- Will my purchase be protected? Many manufacturers honor product guarantees and reimbursement programs only when medications are purchased through veterinarians or authorized pharmacies.
We’re here to help. If you have questions about an online pharmacy or a medication you’ve received, contact our team.